Arise Television anchor Rufai Oseni has criticized telecommunications companies in Nigeria over declining data value and persistent network issues.
He urged Nigeria’s mobile network service providers to urgently fix their services.
Rufai made the call in a post shared on X on Tuesday, where he expressed frustration over how quickly his mobile data now gets exhausted compared to previous experiences.
According to him, a 10GB data bundle, which used to last much longer, now barely lasts a few days, raising concerns about transparency and service quality among network operators.
He also accused one of the country’s network providers of failing to honor its promise to automatically migrate customers following a change in the company’s name. Rufai said despite being an existing customer, his phone currently has no network reception.
“Dear Network providers, please fix your data. I did 10G, and it lasted a couple of days. This wasn’t the case before,” Rufai wrote.
He added, “There’s one network provider that told its former customers that they will migrate them when the network changes names, and I am a customer, but today my phone doesn’t have reception.”
Rufai’s comments come amid a drop in the quality of services by mobile network operators in the last months.
Meanwhile, the Nigerian Communications Commission had in the past rallied stakeholders in the sector to address quality of network challenges.
